Questions families ask
Frequently Asked Questions
Plain answers. Call anytime if you need more.
What should I do first when a death occurs?
Call us any time. We will guide the next steps for home, hospital, or hospice, and handle the paperwork with you.
What should I do if the death occurs in the middle of the night or on the weekend?
We are available 24/7. Call us anytime. We will respond immediately or as soon as you are ready.
What should I do if a death occurs while away from home?
Contact us directly. We will coordinate with local professionals and manage transportation.
What type of service should I have? What should I do when a death occurs?
If a death occurs anywhere not under direct professional care, contact local authorities first. When health care professionals are present, they will assist you. A funeral director will typically be contacted immediately. We are available 24/7.
How much does a funeral cost?
Cost depends on what you choose. Open the General Price List, or call us and we will walk through it with you.
How much does cremation cost?
Cost depends on the service you choose. Open the General Price List, or call us and we will walk through it with you. You will talk with Scott or Robert, not a call center.
Is cremation a substitute for a funeral?
No. Cremation is a form of final disposition. You can still hold a full funeral or memorial service beforehand. Many families choose a traditional viewing and service before cremation.
Can we have a memorial after direct cremation?
Yes. Many families choose direct cremation now and hold a memorial or celebration of life when travel and timing work better.
Can I personalize my funeral service?
Absolutely. The funeral is a celebration of life. Our funeral directors are happy to discuss options and ensure your service reflects your wishes. Personalization is encouraged in many unique ways.
Why should we have a public viewing?
Viewings are culturally important and are believed by many grief specialists to aid the grieving process. It helps mourners, including children (if they are willing), accept the reality of the loss.
What is the purpose of embalming? Is it mandatory by law?
Embalming sanitizes and preserves the body, slows decomposition, and allows more time for planning. It also enhances the body's appearance for viewings. Embalming is not mandatory by law in most cases, though some situations may require it. We will help you decide based on your situation.
Why do we need an obituary notice?
Publishing an obituary helps friends and the community stay informed about the death and service details. It can be posted in newspapers or on the Internet.
What do funeral directors do?
Funeral directors handle both administrative and emotional aspects. They arrange transportation, file paperwork, and carry out service details. As caregivers, they offer guidance, grief support, and referrals.